Gladys Roach
Principal Consultant

Gladys Roach is an India and intercultural transition specialist with a strong commitment to enhancing the experience of Indians in Australia and Australians in India. Successful transitions between cultures result in increased productivity and enhance the executive’s capacity to deal with the local business environment. If the placement or relocation is negative, it can create a range of problems that can be disruptive and costly to the organisation. With over twenty years coaching, training and consultancy experience, clients Gladys has assisted include: ANZ, BP Solar, Mercer, MMG Group, Optus, and Telstra.

 

The training, coaching and mediation interventions Gladys makes ensure expats and inpats can ‘hit the ground running’ and maximise workplace efficacy.

 

Professional Cultural Training Expertise include:

  • Participation in the selection process to assess the likelihood of the candidate and family adapting successfully to the new environment

  • Briefing sessions for managers and staff in the host organisation to which the individual is being located.

  • Orientation programs for those arriving in a new location.

  • Providing information and counselling on the many practical questions and uncertainties that concern them.

  • Accompanying the executive and/or family on a familiarisation visit or at the start of the assignment to address initial needs enabling the relocation to commence positively.

  • Arranging assistance in the new location both at the start and on request, at anytime during the assignment (including help interviewing domestic staff).

  • Providing support to the family concerning issues they are leaving behind.

 

Education

  • Gladys has qualifications including a BA in History, Political Science and Psychology of Education from the University of Bombay

  • Graduate Diploma in Community Education, Caulfield Institute of Technology

  • Certificate in Family Mediation

 

Gladys is also a renowned Indian food specialist, and one of the pioneers in introducing Indian culture to Australians. She has featured in television interviews, written for Vogue Entertaining and published two books on Indian cooking for Australians. Gladys and her husband Neville Roach (an Officer of the Order of Australia - AO - and former Chairman of Fujitsu Australia and New Zealand and of the Australia India Business Council) live in Sydney.

 

 

 

 

Dipti Zachariah
Principal Consultant

Dipti Zachariah is a cross cultural specialist with a passion to see multicultural teams thrive in corporations and society. With multicultural coheshion, orgranisations can tap into cultural diversity for growth and societies can strengthen local economies.  Dipti has 10 years of experience in training, coaching and mentoring business executives in a variety of industries, NGOs and individual small group settings in the US, Europe, Asia and Australia.  Dipti has helped corporations leverage their multicultural teams from increased business results in a number of clients including American Express, Telstra, ANZ, BP, Siemens, Bosch, GE, and Unilever, Novartis, ING, Experience among others.

 

Professional Cultural Training Expertise include:

  • Relationship management

  • Leadership Skills

  • Negotiation Skiils

  • Communication Skills

  • Customer Service

  • Presentation Skills

  • Managing Virtual & Cross Cultural Teams

  • Interpersonal Skills

  • Life Skills

 

Education

  • Masters in International Communication, Macquarie University, Sydney, Australia

  • MBA in Human Resources, T A Pai Management Institute, Manipal India

  • Bachelor of Commerce, Bangalore University, Bangalore, India

 

Certifications

  • Certificate IV in Training & Assessments (2012)

  • Certificate in Volunteer English Language Tutoring (2012)

  • Certification in TMC’s Cultural Orientation Model and Cultural Orientations Indicator, TMC, 2003

 

Find Dipti on Linkedin

 

 

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